Questions and answers related to the
acquisition of the ISA Mortgage business from NDFA
What happens to my Plan?
We’re confident, you will
notice little or no change in the way your Plan is
administered. Synergy Financial Products Limited has acquired the
ISA
Mortgage Plans from NDF Administration Limited in Administration,
as a result, your Plan can continue with no impact on your investments and
insurances.
Why are the management charges
changing?
In order to provide you with
the same quality of service levels and to make the acquisition
commercially feasible, the charges needed to be varied.
Will my subscription stay the
same?
Yes, and you do not need to
provide a new direct debit instruction for monthly
collections.
Who is “Synergy Financial
Products Limited”?
Synergy Financial Products
Limited (“SFPL”) are a financial services
company that have been providing investment and insurance products
to the
retail financial services sector for over 20 years.
Why do I have to return the
tear off slip?
By returning the tear off
slip, you are confirming that SFPL can manage and
administer your Plan in accordance with the existing Terms and
Conditions as
varied by our letter dated 1 April 2011, notifying you of the acquisition.
What happens if I do not return
the tear off slip?
SFPL will continue to manage
and administer your Plan, in accordance with the existing Terms
and Conditions as varied by our letter dated 1 April 2011 (notifying
you of the acquisition), until we receive a transfer request from
your chosen ISA manager or we receive a surrender letter from you.
